Terms and Conditions

1. Agreeing to these terms

SayaCam is a service for shared event photo and video albums. A host creates an album, shares its QR code or join code, and guests add what they shot.

These terms apply when you create a host account. You must tick the box agreeing to them before an account is made. If you don't agree, please don't create an account.

You must be at least 18 years old to create a host account.

2. Your host account

• Sign up with an email address you can read. We send a verification code to it, and the account is only opened once you enter that code.
• Keep your password private. You are responsible for what is done through your account.
• Tell us straight away if you think someone else has used your account.

3. Plans and payment

You can create an album and print its QR code before paying. Guests can join and upload once a plan has been paid for.

Each plan is a one-time payment for one event. It is not a subscription and never renews by itself. Prices are in Philippine pesos. Your bank or e-wallet may charge its own transfer fee.

• Basic (₱499): 10 GB of storage, uploads open for 30 days after the event date, gallery kept for 3 months after the event date.
• Standard (₱1,499): 25 GB of storage, uploads open for 60 days after the event date, gallery kept for 6 months after the event date.
• Premium (₱2,999): 75 GB of storage, uploads open for 90 days after the event date, gallery kept for 12 months (1 full year) after the event date.
• You can move to a bigger plan at any time and pay only the difference.
• Extra storage add-ons can be bought for an album that has a plan, each as a one-time payment: +10 GB for ₱199 (Basic, Standard, Premium); +25 GB for ₱399 (Standard, Premium); +50 GB for ₱699 (Premium). Bought storage stays with that album for as long as it is kept.
• You pay by GCash, Maya, QR Ph or bank transfer (InstaPay) to SayaCam's MariBank account, from your own app. SayaCam never sees your e-wallet or bank login, and cards are not accepted.

4. Refunds

Changed your mind? You get a full refund of a plan or add-on if you ask within 7 days of paying, before your event date, and before more than 10 photos or videos have been uploaded to the album. For an add-on, the extra storage must also still be unused.

After your event date, or once the album has been used beyond that, the plan or add-on has done its job and is not refunded.

• We always refund our own mistakes in full, whatever the date: if you paid twice, paid more than the amount shown, or paid and the plan or add-on was never applied, or if SayaCam was down during your event so that guests could not upload.
• If you paid a different amount from the one shown and would rather not continue, we refund what you sent.
• If you upgraded to a bigger plan, the refund is the difference you paid for the upgrade.
• To ask for a refund, use the Contact page and give your order number (on the checkout page) or the reference number from your receipt. We reply within 2 business days.
• Approved refunds are sent back to the same GCash, Maya or bank account the payment came from, by InstaPay, within 5 business days. We pay the fee for sending it back. The fee your own app charged for the original payment is not refundable, because SayaCam never received it.
• Once a plan is refunded, the album goes back to unpaid: guests can no longer join or upload, and you can still download what was already uploaded. Once an add-on is refunded, its extra storage is removed.

5. Photos and videos

• Photos and videos belong to the people who took them. SayaCam does not claim ownership of anything uploaded.
• By uploading, a guest allows SayaCam to store the file and show it to the host and the other guests of that album. We use uploads for nothing else: no advertising, no selling, no training of AI models.
• As the host, you decide who gets the QR code or join code. Anyone who has it can open the album, so share it only with people you want there.
• As the host, you can delete any photo or video, or the whole album, at any time.
• Tell your guests that the album is shared with everyone at the event, and respect anyone who asks for a photo of them to be removed.

6. What is not allowed

Do not use SayaCam to upload or share:

• anything illegal in the Philippines
• sexual content involving minors, or any content that exploits or endangers children
• nude or sexual images of a person shared without their consent
• content that harasses, threatens or defames someone
• files you have no right to share, such as someone else's copyrighted work
• viruses or anything meant to damage the service or other people's devices

7. Removing content and closing accounts

We may remove content that breaks these terms, and we may suspend or close an account that keeps breaking them or puts other people at risk. Where we can, we will tell you first and explain why.

You can stop using SayaCam at any time. To have your account and albums deleted, contact us.

8. How long albums are kept

An album accepts uploads for a set number of days after the event date, and the gallery is kept for a set time after that. Both depend on the plan and are listed in section 3.

When the gallery period ends, the photos and videos in that album are deleted and cannot be recovered. Download everything you want to keep before then. We recommend keeping your own copy of anything important.

9. Privacy

Our Privacy Policy explains what personal information we collect, why, who else handles it, how long we keep it and your rights under the Data Privacy Act of 2012 (Republic Act No. 10173). It is part of these terms. In short:

• Albums are private. Only people with your QR code or 8-letter join code can open one.
• Files are kept in private storage and shown through links that expire after an hour.
• Guests are identified only by the name they type. We don't ask them for an email or phone number.
• When you delete an album, its photos, videos and guest list are deleted with it.
• You pay from your own GCash, Maya or bank app. SayaCam never sees your e-wallet or bank login.

Read the full Privacy Policy

10. Availability

We work to keep SayaCam running, especially during events, but we can't promise it will never be interrupted. Venue Wi-Fi and mobile signal are outside our control, and uploads need a working connection.

11. Our responsibility to you

SayaCam is provided as it is. As far as the law allows, we are not responsible for indirect losses, or for photos and videos lost because of something outside our reasonable control.

If we are found responsible for a loss, the most we will pay is the amount you paid us for the event concerned.

Nothing in these terms takes away rights you have under Philippine consumer law.

12. Changes to these terms

We may update these terms. The date at the top of this page shows the latest version. If a change is important, we will email hosts before it takes effect. Events already paid for keep the plan features they were bought with.

13. Governing law

These terms are governed by the laws of the Republic of the Philippines.